Which data do we process?

We process personal data that is necessary for providing quality general practitioner care. This may include:

• name, address, date of birth and contact details;
• citizen service number;
• insurance details;
• medical data in your patient file;
• data that you provide to us yourself, for example by phone, email, registration or the patient portal.

Why do we process your data?

We use your data to provide general practitioner care. For example, to schedule appointments, maintain your medical records, request or renew medication, referrals, billing and contacting other healthcare providers if necessary for your treatment.

Who do we share data with?

We only share your data if it is necessary for your care, if we are legally obliged to do so, or if you have given your consent. This may include pharmacies, hospitals, laboratories, other healthcare providers, the out-of-hours GP service or your health insurer. Employees and healthcare providers only have access to the data they need for their work. They are required to handle your data confidentially.