Franken Zorg
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Make an appointment

Make an appointment via MedGemak

You can arrange many appointments yourself online via MedGemak. You can see which times are available and choose a time that suits you.

 

When making the appointment, briefly describe the reason for your visit. This helps us assess whether the appointment is scheduled appropriately and whether you are seeing the right healthcare provider.

 

For 1 (or 2 short) questions, choose a single appointment (15 min). For a more extensive question or multiple questions, choose a double appointment (30 min). 

Is there an emergency?

Do not use MedGemak for emergencies. In case of an emergency during opening hours, call the practice at 070-3939292. Call 112 in case of life-threatening situations.

When is it better to call?

Call the practice if:

  • you are unsure whether online scheduling is appropriate;
  • your complaint needs to be assessed quickly;
  • it concerns an appointment with the assistant;
  • you need help making an appointment.

The assistant can then ask a few questions and, together with you, determine which appointment is most suitable.

Manage all your care yourself with the MedGemak app

Franken Zorg uses the MedGemak app. This app is linked to the patient portal MijnGezondheid.net.

  1. 1. Make sure you have access to MijnGezondheid.net

    Do you not yet have an account for MijnGezondheid.net? Then please contact Franken Zorg. We will register you for the patient portal. You will then receive the information you need to log in with your DigiD and activate your account.

  2. 2. Download the MedGemak app

    You can download the MedGemak app for free.

    Google Play App Store

  3. 3. Link MedGemak to MijnGezondheid.net

    Open the MedGemak app and choose to link with MijnGezondheid.net. You log in once with your DigiD. After that, you can use the app with a personal PIN code.

    Do you need help linking the app? On MijnGezondheid.net you will find additional explanations and instructional videos.

Frequently asked questions

We aim to answer your question as quickly as possible, usually within a few business days. Do not use MedGemak for urgent matters or questions that need to be assessed on the same day. Instead, call the practice during opening hours. Call 112 in case of a life-threatening emergency.

MedGemak is linked to a personal MijnGezondheid.net account. Would you like to arrange online care matters for your child or someone you care for? Please contact the practice. We can explain what is possible in your situation.

Yes. You can change or cancel an appointment you made online via MedGemak or MijnGezondheid.net. Do this no later than 24 hours before the appointment. Is your appointment within 24 hours? Then please contact the practice.

First, check whether you are using the latest version of MedGemak and whether your phone is up to date. If it still does not work, visit the support section of MijnGezondheid.net for help with logging in and using MedGemak. Do you not yet have access to MijnGezondheid.net? Then contact the practice.

MedGemak is linked to MijnGezondheid.net and is designed for the secure processing of your healthcare data. When linking the app, you log in once with DigiD. After that, you open MedGemak with your personal five-digit PIN code. Do not share this code with others.